Why are Value Added Services important to brands choosing a 3PL?

We had a client recently who came to us and said they had product that was at a particular 3PL warehouse that had a promo insert that was in violation of Amazon’s policies. They needed to remove these promo inserts from all of their product that was intended for Amazon FBA. They could never get their 3PL service provider to remove the promo inserts.

After months of trying, they were forced to open a temporary space, have all the product returned to them, and manually remove the inserts themselves, and then had to ship the product back to the warehouse. What a hassle and what an expense not to mention the lost sales.

Having a 3PL that can provide Value Added Services at scale provides brands a distinct competitive advantage. It provides enhanced responsiveness to changes in the market, often shortens sales cycles, provides more flexibility to your sales team in structuring deals, and gives your brand the opportunity to stand out. It also provides tremendous opportunity to repackage or re-label product that didn’t sell through, so that it can be quickly re-sold.